Sony PlayStation Store: As long as you have not downloaded anything, you can get your money back. Whether you change your mind or buy the game by mistake, there is a quick process to get a refund from the Sony PlayStation store. The only catch is that you can’t get a refund if you have already downloaded your purchased content to your console. Here’s what you need to know about PlayStation Store returns and how to get them.
QUICK RESPONSE
To request a refund on the PlayStation Store, contact PlayStation support.
How does a refund apply to the PlayStation store?
You can request a refund for games, DLC, pre-orders, movies, and subscriptions such as PlayStation Now from the PlayStation Store within 14 days of purchase. Requesting a refund is as easy as taking a few minutes to chat with a Sony representative. At one point, there were times when game releases were so bad that Sony refunds everyone who bought them, but such situations are rare.
However, the most important caveat is that you do not qualify for a refund when you download content to your console. In other words, if you play a game and decide you don’t like it, you should keep it. Similarly, you are not lucky if you pre-order a game that you have not played and have already uploaded it to your console.
Sony’s upcoming PS Plus service will reportedly include a section where players can test the game in a pre-trial test, but until then, you’ll need to keep any games included in your console. See the next section to learn how to disable auto-download to stay eligible for a refund.
Rewards and tips for getting a refund
Because you can not get a refund for a purchase from the Sony PlayStation Store after installation, it is a good idea to check out some updates or play videos in advance. Your wallet will thank you, especially as many next-generation articles sell for $ 80— $ 100 when they are released. So be sure to make sure that self-disclosure is worth the price.
If a refund is important to you, you should disable automatic updates and downloads to your PS5. That way, you will need to pick it up in person. Giving it two weeks after the purchase to determine if you want a refund.
Navigate to the Settings menu and select Saved Data and Game / Application Settings.
Select Automatic Updates on the left. Turn Off Automatic Downloads and Install Automatic Mode in Rest Mode. To prevent your PS5 from installing game updates and pre-order downloads without your mention.
The only downside here is downloading updates for games you have and play in practice. It’s a little annoying, but that’s the trade-off between having the latest version of your games automatically and wanting to ask for a refund.
How do you get a refund for talking to customer service
There is currently no first option to refund your PS5 console. Instead, go to the PlayStation support page in the web browser and click the blue Request refund button. You will need to answer some questions from the chatbot before connecting to the live agent. Thereafter, the support team should approve the refund.
Purchasing your game, extension, subscription, or pre-order will be refunded in the original payment method. With the exception of the selected payment methods listed. In that case, your PSN account will receive store credit.
You can get a subscription back on PlayStation Plus and PlayStation Now. However, you may not receive the full amount, depending on how long you have signed up. For example, if you want to cancel later, Sony will refund the remaining months for your subscription.
